Thursday, July 23, 2009

Japanese service

One thing that I've noticed here is that they have customer service down to a science. While in Montreal, I had to deal with serious attitude from a local bartender, and God knows how many times I've had shitty service at a restaurant in Toronto. Here service is top notch every single time. All employees are trained on appropriate bowing techniques (different angles of bow for different levels of formality), you can raise your hand or call out across the restaurant or bar and you will have someone doting on you instantaneously, and everyone in ANY establishment is always smiling, always polite. Everywhere from the local 7/11 to high-class restaurants. The only difference is the level of bow.

Check this out to see just how far they are taking this. I'd say TTC employees and the Montreal subway ticket collectors should really try that program out (right Tony?).

1 comment:

  1. I don't need a smile, I just don't want to get yelled at for putting fare money in the wrong place!

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